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EDF Energy: The community as customer
Public utilities have been slated for inflation-busting price rises. But EDF Energy's targeted approach to responsibility in the community may go some way to facing down the critics
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Consumers
Food manufacturers are labelling goods with a host of information. Car manufacturers too have woken up to the need for labels. But are companies just overloading consumers with information they don’t understand?
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Comment: health: healthy
Living
Public, consumer and government interest in healthy living is big and growing exponentially. But where does responsibility lie to address the issue: with consumers to moderate their consumption? With governments to regulate? With producers to reformulate their products? And in what combination?
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Equality of access
With an estimated 9.7 million people in the UK living below the poverty line, consumer exclusion from goods and services has emerged as a perplexing issue for private sector providers. Briefing maps out the issues and explores how business is responding.
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Editor's letter
Consumers have long been bundled in with other drivers for corporate responsibility, but their position in the CSR debate remains equivocal.
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CSR, consumer style
Consumers are becoming ever more conscious about CSR issues. As a result, today's companies are having to rethink what they should or could be doing to reflect their commitments in the marketplace, argues Nicky Amos, former head of CSR at The Body Shop.
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Consumers: inventive
incentives
Consumer capitalism succeeds by giving people what they want. So why do so many say they want responsible products, but rarely buy them? The absence of any tangible incentives could be the answer.
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Comment: consumers:
inventive incentives
Consumer capitalism succeeds by giving people what they want. So why do so many say they want responsible products, but rarely buy them? The absence of any tangible incentives could be the answer.
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News: Oxfam brings
fairtrade onto the high street
Oxfam is to launch a chain of fair trade coffee shops in what the charity claims is a UK first, it announced on May 13.
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Improving organisational
performance
Focusing on the people factor - whether they are customers, employees or shareholders - is the only way stakeholder capitalism will lose its 'anti-business' image, argues Professor John Philpott, chief economist at the Chartered Institute of Personnel and Development.
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