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Consumers
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Responsible advertising
As the remit of the advertising watchdog extends to TV as well as print, the ad industry is facing its most creative challenge yet: selling stuff responsibly. Roger Cowe reports.
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Winning the risk game
Dame Deirdre Hutton, Chair of the National Consumer Council, explains why it is important for large companies to put consumers at the heart of risk communication.
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Data protection
As each and every one of us finds more and more of our personal details and habits being stored on complex consumer data systems, Briefing takes a look at what guidance the law gives to ensure such information is used responsibly.
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EDF Energy: The community
as customer
Public utilities have been slated for inflation-busting price rises. But EDF Energy's targeted approach to responsibility in the community may go some way to facing down the critics
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Consumers
Food manufacturers are labelling goods with a host of information. Car manufacturers too have woken up to the need for labels. But are companies just overloading consumers with information they don’t understand?
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Comment: health: healthy
Living
Public, consumer and government interest in healthy living is big and growing exponentially. But where does responsibility lie to address the issue: with consumers to moderate their consumption? With governments to regulate? With producers to reformulate their products? And in what combination?
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Equality of access
With an estimated 9.7 million people in the UK living below the poverty line, consumer exclusion from goods and services has emerged as a perplexing issue for private sector providers. Briefing maps out the issues and explores how business is responding.
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Editor's letter
Consumers have long been bundled in with other drivers for corporate responsibility, but their position in the CSR debate remains equivocal.
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CSR, consumer style
Consumers are becoming ever more conscious about CSR issues. As a result, today's companies are having to rethink what they should or could be doing to reflect their commitments in the marketplace, argues Nicky Amos, former head of CSR at The Body Shop.
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